TERMS AND CONDITIONS
Please read this Terms and Conditions carefully. Your submission of the online membership application form constitutes your agreement to this Terms and Conditions.
All online membership applications submitted through this Web site are subject to the Terms and Conditions outlined below. These Terms and Conditions may change from time to time without prior notice, at our discretion.
The website of www.divedivasfanclub.com (DDFC) (the “Website”) are owned and operated by AsiaEvents Exsic Sdn Bhd (AEE), 5-4 Jalan 1/116B, Kuchai Entrepreneurs Park, Off Jalan Kuchai Lama, 58200, Kuala Lumpur.
AEE may correct errors or inaccuracies and change or update information in this Web site at any time without notice, including member price.
All prices listed in this Web site are in Ringgit Malaysia and all charges will be processed in Ringgit Malaysia.
AEE reserves the right to accept or reject any or all membership applications and is under no obligation to disclose the reason(s) for the fanclub decision.
1.1. Membership applications are open to all residents of Malaysia and fans situated overseas of all ages.
1.2 Applicants under the age of 18 are not permissible.
1.3 By submitting the online application form to apply for membership with AEE, you declare that all information provided are true and correct.
1.4 All payments are NON-REFUNDABLE in any situation, even if you wish to terminate your membership with AEE.
1.5 Members are allowed to bring friends (non-members) to the MIDE expo to join the fanclub.
1.6 All members are requested to wear DDFC T-shirt (“product(s)”,”item(s)”) when attending the MIDE expo and any events that is organized by AEE for DDFC to show support for DDFC.
- Rules of Conduct
2.1 In joining DDFC, you agree to obey the law, respect the rights of others and avoid objectionable, defamatory or disruptive behaviour. In addition, you will comply with the following “Rules of Conduct” as updated from time to time by us. You must not:
- Use DDFC and its properties for any fraudulent or unlawful purpose.
- Endanger the welfare, safety, harmony or good reputation of the fanclub or its members.
- Impersonate any person or entity, including AEE and her management, falsely state or otherwise misrepresent your affiliation with any person or entity; or express or imply that we endorse any statement or posting you make.
- Reproduce, duplicate, copy, sell, resell or otherwise exploit for any commercial purposes, any portion of the properties of DDFC.
- Application for New Members
3.1 To be a member of DDFC, you are required to complete the membership application form and purchase the package of RM50.00 per member which includes T-shirt & member card.
3.2 All membership are life-time membership.
3.3 Item(s) not collected within ONE year from the date of membership approval will be deemed as abandoned and forfeited. Strictly no refund.
- Payment Method
There are 3 ways to make payment to:
4.1 By Credit/Debit Card: Payment is accepted via PayPal and is subject to processing fee.
4.2 Through Electronic Funds Transfer: Only applicable to applicants residing in Malaysia. Keep the original receipt for verification purposes.
Note: Applicants are to pay for all additional charges incurred, such as bank and postage charges.
- Shipping Policy
5.1 AEE will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, AEE will not be responsible for any delays in delivery which are beyond its control. If items are not available or there is a delay in delivery, we will notify you within 5 business days.
5.2 All items will be shipped via Express Post. Once payment has been received and your membership application has been approved, your parcel will be shipped. Please allow 3-5 business days for shipping addresses in Malaysia, and 7-14 business days for shipping addresses outside Malaysia. Shipping time may vary depending on your location.
- Returns and Exchanges
6.1 We stand behind the quality of our products. All items are thoroughly checked and inspected before dispatch, but in the event you receive an incorrectly shipped item, please follow the Returns and Exchanges section below.
6.2 We regret to inform you that no refunds will be given. All return/exchange requests need to be made in writing to [email protected] within 7 days of receipt following the Return/Exchange Instructions below.
6.3 We do not accept returns/exchanges on any item that is not in its original condition, is damaged, or has missing parts for reasons not due to our error, e.g., the item is damaged in the course of shipping.
6.4 AEE will not process refunds/exchanges for incorrect purchase or change of mind.
- Taxes (Applicable to international applicants only)
7.1 If you opt for delivery to a shipping address outside Malaysia, you will be responsible for any and all import taxes, tariffs and duties which may be levied by your Customs or Government or Other Authority upon any parcel we send to you.
- Termination of Membership
8.1 This Terms and Conditions is effective until terminated. We may, at any time and for any reason, terminate your DDFC membership.
8.2 The AEE Team will seek to resolve any matters of concern wherever appropriate. However, if any DDFC member whose conduct is considered improper, offensive or likely to endanger the welfare, safety, harmony or good reputation of the fanclub or its members, may be reprimanded, suspended or expelled from the fanclub by AEE Team. AEE Team will be the sole judge of what constitutes improper conduct or conduct likely to endanger the health, safety, welfare, harmony or good reputation of the fanclub or its members.
- Privacy Statement
9.2 AEE acknowledges that providing personal information is an act of trust and AEE Team takes that seriously. At AEE, we are determined to keep all members’ personal information safe, secure, and private. This statement is provided to demonstrate the fanclub’s commitment to protecting our members’ privacy.
9.3 All members’ names or any personal information will not be revealed to any third party, unless with that member’s permission.
9.4 Any information we collect on this Web site will be used to service your requests and to improve our Web site.
10.1 AEE will not be held liable for any injuries / accidents / deaths / property loss or damage involving any of our members. AEE reserves the right to refuse participation to anyone for any unrevealed reasons.
10.2 AEE shall not be liable for any printing errors or for any loss or damage (including but not limited to, indirect, special, incidental, or consequential damages) caused directly, or indirectly by the items listed on any receipt.
If you have any questions regarding the meaning or application of this Agreement, please direct the questions to [email protected]